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Privacy Policy

Sippy Downs Health Precinct

Last updated: 16 June 2026

Your privacy matters to us. This policy explains how Sippy Downs Health Precinct collects, uses, stores, and protects your personal information, and how you can access or correct it.

We are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and, where relevant, Queensland health privacy laws. In this policy, “we,” “us,” and “our” refer to Sippy Downs Health Precinct, and “you” refers to the person whose personal information we hold.

Sippy Downs Health Precinct is currently under construction and is not yet open to patients. At this stage, this policy applies mainly to information we collect through our website and from people who contact us, register their interest, or enquire about consulting and leasing opportunities. We will update this policy to cover patient and health information before any clinical services begin.

1. The information we collect

The personal information we collect depends on how you interact with us. It may include:

  • Your name, email address, and suburb or postcode
  • The reason you are contacting us (for example, whether you are a specialist, a GP, a community member, a job seeker, or media)
  • Details you provide in an enquiry, registration, or leasing form, including any message you write to us
  • Information about your professional practice, if you are enquiring about a consulting suite or lease
  • Technical information collected automatically when you visit our website, such as your device type, browser, and how you use the site (see Section 6, Cookies and website analytics)

Once we are open and providing care, we will collect health information, which is a type of sensitive information under the Privacy Act. We will only collect health information with your consent or where the law allows or requires it, and we will update this policy before we begin doing so.

2. How we collect your information

We collect personal information directly from you wherever we can. This usually happens when you:

  • Complete a form on our website
  • Email us or otherwise get in touch
  • Register your interest in the precinct or in a consulting or leasing opportunity
  • Apply for, or express interest in, a role with us

In some cases we may collect information about you from third parties, for example a recruitment agency or a referring practice, where it is reasonable and practical to do so. If we collect your information from someone else, we will take reasonable steps to make sure you are aware of this policy.

3. Why we collect and use your information

We collect and use personal information so that we can:

  • Respond to your enquiry and stay in touch with you
  • Provide you with information about the precinct, including opening updates and construction progress, where you have asked to receive it
  • Assess and manage leasing and consulting suite enquiries
  • Consider expressions of interest in working with us
  • Improve our website and understand how people use it
  • Meet our legal, regulatory, and record-keeping obligations

We will only use your information for the purpose you gave it to us, for a related purpose you would reasonably expect, or where you have given consent or the law requires it. We do not sell your personal information.

4. When we disclose your information

We treat your information as confidential. We may share it with others only where it is necessary to do what you have asked, or where the law allows or requires it. This may include:

  • Service providers who help us operate, such as our website host, email, and IT providers
  • Our professional advisers, where reasonably required
  • Government agencies, regulators, or law enforcement, where we are legally required or authorised to disclose

We require our service providers to protect your information and to use it only for the purpose we have engaged them for.

5. Storing your information overseas

Some of the service providers we use may store data on servers located outside Australia. Where this happens, we take reasonable steps to ensure your information is handled in line with the Australian Privacy Principles. If we cannot be reasonably satisfied that an overseas recipient will protect your information to that standard, we will seek your consent before disclosing it, unless the law allows otherwise.

6. Cookies and website analytics

Our website may use cookies and similar technologies to help the site work properly and to understand how visitors use it. Cookies are small files stored on your device. They help us with things like remembering your preferences and measuring website traffic.

Most of the information we collect this way is general and does not identify you personally. You can set your browser to refuse cookies or to alert you when a site uses them, though some parts of our website may not work as well if you do.

7. Keeping your information secure

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, and disclosure. These steps include secure storage, restricted access, and appropriate technical and organisational safeguards.

When we no longer need your personal information, and we are not required by law to keep it, we will take reasonable steps to destroy it or to permanently de-identify it.

8. Accessing and correcting your information

You have the right to ask for access to the personal information we hold about you, and to ask us to correct it if it is wrong, out of date, incomplete, or misleading.

To make a request, contact us at the details in Section 11. We will respond within a reasonable time. In most cases there is no charge to access your information, though we may need to verify your identity first. If we are unable to give you access or make a correction, we will explain why in writing.

9. Direct marketing

If you have given us your details, we may occasionally send you updates about the precinct that we think will interest you, such as opening news or progress milestones. You can opt out at any time by using the unsubscribe link in any message, or by contacting us directly. We will action your request promptly.

10. Making a complaint

If you believe we have not handled your personal information in line with this policy or the Australian Privacy Principles, please contact us first at the details below. We take privacy concerns seriously and will investigate and respond to you in a reasonable time.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au
  • Post: GPO Box 5288, Sydney NSW 2001

11. Contact us

If you have any questions about this policy, or about how we handle your personal information, please get in touch:

Sippy Downs Health Precinct Central Drive,  Sippy Downs, QLD  Email: [email protected]

12. Changes to this policy

We may update this policy from time to time to reflect changes in our activities, our services, or the law. This is particularly likely as we move from the pre-opening phase to providing care. The current version will always be available on our website, with the “Last updated” date shown at the top.